Your privacy is fundamental to how 1918kiss operates. This Policy explains in plain terms what data we collect, why we collect it, how it is used, and what rights you have over your information as a player on our platform.
Six core commitments that define how 1918kiss handles your personal data. The full Policy follows in detail below.
All personal data stored on 1918kiss servers is encrypted using industry-standard AES-256 encryption at rest. Transmission of data between your device and our platform is protected by TLS 1.3.
1918kiss does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. Your data is used solely for the purposes described in this Policy.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request through our live chat or by email and we will respond within the timeframes specified in this Policy.
Payment data — including FPX, DuitNow, Maybank, CIMB, Public Bank, and e-wallet transactions — is processed via certified payment gateways. 1918kiss does not store full card or banking credentials on our own servers.
We use cookies and similar tracking technologies strictly to operate the platform, maintain your session, and improve user experience. You may manage cookie preferences in your browser settings at any time.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable law. Inactive account data is reviewed on a 24-month cycle.
This Privacy Policy (the "Policy") is issued by 1918kiss, the operator of the online gaming platform accessible at https://1918kiss.cam and all associated applications and services (collectively, the "Platform"). References to "1918kiss", "we", "us", and "our" in this Policy refer to the Platform operator. References to "you", "your", and "Player" refer to any individual who accesses or uses the Platform.
We are committed to protecting the personal data of everyone who interacts with 1918kiss — whether you are a registered Player, a visitor browsing our Platform, or someone who contacts our support team. This Policy explains what personal information we collect, on what legal basis we process it, how long we retain it, and what rights you hold in relation to your data.
This Policy forms an integral part of the 1918kiss Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy in its entirety.
For the purposes of this Policy, the following terms shall have the meanings assigned to them below:
The categories of personal data we collect depend on how you interact with 1918kiss. The table below provides a structured overview:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | Account registration; KYC verification |
| Contact Data | Mobile number, email address, residential address | Account registration; support enquiries |
| Financial Data | Bank account name and number (for withdrawal verification), e-wallet phone number, cryptocurrency wallet address, transaction history | Deposit / withdrawal requests; KYC |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage, wagering activity | Ongoing during platform use |
| Technical Data | IP address, device type and OS, browser type and version, login timestamps, session duration | Automatically upon access |
| Behavioural Data | Pages visited, features used, promotional offers viewed, click patterns | Automatically via cookies and analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact support |
| Responsible Gambling Data | Self-exclusion requests, deposit limits set, self-assessment responses | When you use responsible gambling tools |
We do not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) except where strictly required by applicable law or AML obligations. We do not collect full payment card numbers — card processing is handled entirely by our certified payment gateway partners.
We collect personal data directly from you when you:
We automatically collect certain technical and behavioural data when you access the Platform, including through cookies, web beacons, pixel tags, and server log files. This data is collected regardless of whether you are a registered Player or an anonymous visitor.
We may receive personal data about you from the following third-party sources:
1918kiss processes your personal data for the following purposes:
To create, maintain, verify, and manage your player account; to authenticate your identity at login; to process password resets and security updates; and to manage account closure requests.
To process deposit and withdrawal transactions via FPX, DuitNow, Maybank, CIMB, Public Bank, Hong Leong, e-wallets (Touch 'n Go eWallet, Boost, GrabPay), and cryptocurrency (BTC, ETH, USDT, BNB); to verify that withdrawal accounts belong to the registered Player; and to maintain transaction records for financial reconciliation.
To verify the identity and age (21+) of all Players; to comply with anti-money laundering obligations; to monitor transactions for suspicious activity; and to file statutory reports with relevant authorities where required by law.
To operate the Platform and deliver our gaming services; to detect, prevent, and investigate fraud, bonus abuse, collusion, and other prohibited conduct; to protect the security and integrity of player accounts; and to maintain system logs for technical diagnostics.
To respond to player enquiries submitted via live chat, email, or other support channels; to investigate and resolve complaints; and to maintain records of communications for quality assurance and dispute resolution.
To process and honour deposit limits, session reminders, self-assessment requests, and self-exclusion applications; to monitor gaming patterns that may indicate problem gambling; and to take proactive steps to protect vulnerable players.
To send promotional offers, bonus notifications, and relevant platform updates to Players who have consented to receive marketing communications. You may opt out of marketing emails at any time via the unsubscribe link in any marketing message or by contacting our support team.
To analyse aggregated, anonymised platform usage data to improve game selection, user interface design, and overall player experience. This analytical processing does not involve individually identifiable data.
We process your personal data on one or more of the following legal bases:
1918kiss does not sell or rent your personal data. We share your data only in the following circumstances and only to the extent necessary for each stated purpose:
We share transaction data with FPX-connected Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong, RHB, AmBank), DuitNow via PayNet, e-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), and cryptocurrency exchange infrastructure providers — solely for the purpose of processing deposits and withdrawals.
We share identity documents and personal details with contracted KYC and AML verification service providers for the purpose of identity verification, age confirmation, and compliance screening. These providers are bound by strict data processing agreements.
We may share Technical Data and account information with fraud detection service providers and, where legally required or authorised, with law enforcement and regulatory authorities to investigate suspected fraud, money laundering, or other illegal activity.
We engage cloud hosting, content delivery, and managed database service providers to operate our platform infrastructure. These providers process personal data on our behalf under binding data processing agreements and are not permitted to use your data for their own purposes.
We may disclose personal data to courts, regulators, law enforcement bodies, or other public authorities where we are legally obligated to do so, or where disclosure is necessary to protect the rights, property, or safety of 1918kiss, our Players, or third parties.
In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving 1918kiss, personal data held by the Platform may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
As an online platform with globally distributed infrastructure, some of your personal data may be processed or stored on servers located outside Malaysia. Where such international transfers occur, 1918kiss takes steps to ensure that your data receives a level of protection equivalent to that required under applicable data protection standards.
Transfers to third-party service providers in other jurisdictions are governed by data processing agreements that include appropriate contractual safeguards. By using the 1918kiss Platform, you acknowledge and consent to the international transfer of your personal data for the purposes described in this Policy.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. The following general retention guidelines apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | AML compliance; dispute resolution |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory and AML obligations |
| Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| Gaming History | Duration of account + 3 years post-closure | Dispute resolution; responsible gambling monitoring |
| Support Communications | 3 years from last communication | Quality assurance; dispute history |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Demonstrating lawful processing basis |
| Technical / Log Data | 13 months from collection | Security monitoring; fraud analysis |
| Self-Exclusion Records | Duration of exclusion + 5 years | Responsible gambling obligations |
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to any individual.
1918kiss uses the following types of cookies and similar technologies on the Platform:
You may manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Analytics and functional cookies can be disabled without impacting core functionality.
1918kiss implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
While we take all reasonable technical and organisational measures to protect your data, no digital transmission or storage system is entirely immune to breach. We encourage you to use a strong, unique password for your 1918kiss account and to enable 2FA.
Subject to applicable law and certain legal exceptions, you have the following rights in relation to your personal data held by 1918kiss:
Request a copy of the personal data we hold about you, along with information on how it is being processed. We will respond within 30 calendar days of a valid request.
Request correction of inaccurate or incomplete personal data. You may update many details directly through your account profile. For data you cannot update yourself, contact our support team.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and financial regulations.
Request that we limit processing of your data while you contest its accuracy or object to its use — for example, while a complaint or verification is under investigation.
Request a structured, machine-readable export of personal data you have provided to us directly, where technically feasible and legally applicable.
Object to processing based on legitimate interests, including direct marketing. You may unsubscribe from marketing communications at any time with immediate effect.
To exercise any of the above rights, contact our support team via live chat or at [email protected]. We may require you to verify your identity before processing your request. Requests will be acknowledged within 5 business days and substantively responded to within 30 calendar days. Complex requests may take up to 60 days where permitted by applicable law — we will notify you if this is the case.
The 1918kiss Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. Persons who are under 21 are prohibited from registering, depositing, or participating in any activity on the Platform.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has accessed the Platform, please contact us immediately at [email protected].
We recommend that parents and guardians enable parental control software on devices accessible to minors to prevent inadvertent access to online gambling platforms.
The 1918kiss Platform may contain references to or information about third-party payment providers such as Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, and GrabPay, and cryptocurrency network infrastructure. These third parties operate their own privacy policies and are independent data controllers in relation to data you provide directly to them.
1918kiss is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policies of any third-party services you use in connection with your 1918kiss account — particularly your bank, e-wallet provider, and cryptocurrency wallet operator.
1918kiss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, technological developments, or applicable legal requirements. The effective date at the top of this page will be updated whenever material changes are made.
Where changes are material, we will notify active Players via email or in-platform notification at least 14 days before the amended Policy takes effect. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
We encourage you to review this Policy periodically. If you do not agree with any amendment, you should contact us to discuss your options or close your account prior to the effective date of the change.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a complaint about how 1918kiss has handled your personal data, please contact us through any of the following channels:
We will acknowledge your privacy request or complaint within 5 business days and aim to resolve it within 30 calendar days. For complex requests, we may require up to 60 days and will inform you of the extended timeline.
If you are dissatisfied with our response to a privacy complaint, you may escalate your concern to the relevant data protection authority or regulatory body in your jurisdiction.
1918kiss processes personal data in strict compliance with our responsible gambling obligations. This includes age verification for all Players, monitoring for signs of problem gambling, and honouring all self-exclusion requests promptly. Please visit our Responsible Gambling page for tools and support resources.
Our support team is available around the clock to address your data protection queries. You can also read our FAQ for quick answers to the most common platform questions.